7 Questions You Must Ask About Rate Quotes From Transcript Services

So you've decided to leverage the content you'veand content as part of the overall service they
previously recorded in your teleseminar, webinar,offer, while others may just do a literal translation
audio or video podcast, speech, coaching orof your recording. If they don't, you may very
training sessions by having it transcribed. Good forwell need to hire a second professional to handle
you! Creating transcripts, articles, e-books orthe editing of your transcript, which will add more
more from this golden content is a great way totime and expense to give your project the
build your opt-in list and grow your bank account.professional polish it deserves.
You might think that evaluating the quote you5. Does The Transcription Firm Ask For Details
receive from a transcript service provider forAbout Your Project Upfront Prior To Quoting?
your project would be pretty easy, but becauseA professional service should require certain
each company has its own method of charginginformation, like the number of speakers, and any
for its services, you can end up trying tospeakers who might be challenging to understand,
compare apples to oranges. Many services alsoat the time of your request for a quote so that it
don't always clearly explain ahead of time howis as accurate as possible.
they determine their charges, so if you don't ask6. What Will The Finished Product Look Like?
the right questions, you just might get anMost transcription services will just provide you
unpleasant surprise when invoice time comeswith a plain, boring transcript. If you like to take
around.every opportunity to promote your brand and
Here are some questions to ask that will help youimage, find out if the company you're considering
make sure your transcript project quoteoffers a finished transcript that will include your
accurately reflects your understanding of thelogo. A more comprehensive services provider will
service fees involved:specialize in creating a unique branding layout, and
1. How Are The Transcript Service Feescan also handle more advanced finished products
Structured?such as creating e-books from your recorded
Transcription services may charge an hourly rate,content. Of course, find out what the charge is
a per minute rate, or even a minimum monthlyfor this added value.
charge that you draw against. Plus, some charge7. Did You Provide The Transcriptionist With All
a minimum fee, or a fee for extras.The Information Needed To Accurately Provide
2. Are You Being Charged By The Length OfYou With A Quote?
Your Content, Or The Amount Of Time It TakesWhether or not the transcript company asked all
To Transcribe Your Content?the right questions upfront or not, you should
For example, if your teleseminar recording is onetake the initiative to provide full disclosure about
hour, are you being charged for one hour, or theyour project, so the service provider is not
four or five hours it may take a particular workersurprised by extra requirements or work that
to complete the assignment?was unanticipated at the time of the quote.
3. Is A Skilled Human Familiar With The Speaker'sThe Most Accurate Transcript Project Quote
Language Doing The Transcription, Or Is It VoiceOverall, the most accurate quotes are those
Recognition Software?where you are charged by minute of recorded
Some transcript services use voice recognitiontime. This way, it doesn't matter how fast the
software to put your recorded words into printedtranscriptionist is (and quickness and accuracy
form, so synonyms, names and other wordscertainly do vary); your charge is for the content
may be incorrect. Some will check the finalof your file. For example, if you have a 30 minute
product for these errors, and others just use themp3 file and the charge is $2.00 per minute, you
software and that is that!know upfront that the cost will be $60.00,
It is also possible that, like so many jobs theseexcluding any other charges for special services
days, the transcription of your recording may besuch as a rush job, or for any of the items of
"offshored", and it may be challenging for workersinformation mentioned above. And all of these
who do not use English as their primary languageshould have been part of the initial quote unless
to handle your work as accurately as someoneadded on, based upon your request, after the
for whom it is their native language.work began.
4. Does The Transcript Company Offer AnySo take all information you obtain from asking
Editing Or Correction Of Your Content? Is It Anthese 7 questions into account when choosing
Included Service Or Does It Cost Extra?your transcription company, and you'll be able to
Some transcript service providers may offerforge a long-lasting, win-win relationship for both
editing and correction of grammar, spelling, tensesyou and the transcript services provider.