| Microsoft Dynamics GP could be supported by | | | | department. We would like to give you orientation |
| external Great Plains consultant, especially if you | | | | in internal Dynamics GP Technical support: |
| just implemented this ERP and you have strong | | | | 1. Dynamics GP Customer Source. If you are |
| support from your Great Plains Reseller, | | | | currently enrolled in GP annual enhancement |
| Technology Partner or ISV (in the case, when | | | | program (this program is required if you plan to |
| you are relaying on one of the third party | | | | be current with Dynamics GP software upgrades), |
| Dynamics GP Add-Ons). However, as the time | | | | please request from Microsoft Business Solutions |
| goes, especially if you are upper mid-size or large | | | | login to your Great Plains Customer Source. There |
| organization, you may decide to support | | | | you should find Techknowledge base with all |
| Dynamics GP internally through your IT | | | | known issues and resolution procedures. |