| I just got this TV two days ago. As soon as I | | | | Brought home and was running in 15 minutes. No |
| started to look I saw that the shadows in the | | | | problem at all. I must say that the colors are just |
| corners and along the sides were not nearly as | | | | sick. I'm watching the game Boise State, Nevada |
| dark as the shadows in the center of the picture. | | | | on ESPN through Cox digital cable (Cox STB |
| And 'as if there was a gremlin in every corner of | | | | connected via an HDMI cable) and the 'blue' |
| shining a flashlight toward the center. I called | | | | uniforms and helmets Boise State is just incredible. |
| Samsung customer service and they told me that | | | | Details of the field and the bench are intense. I |
| this problem is caused when packing foam is too | | | | can see the paint chips from the 'stick' signs on |
| tight during shipping, and should go away within | | | | players 'helmets'. I agree with other posts |
| 2-3 weeks. If I call and they will send a tech out | | | | regarding the 3D look. The image opens just |
| to look at things. The service representative also | | | | outside. Simply amazing. |
| pointed out that it is covered by warranty if not | | | | I tried. I really tried to find problems with the |
| go away. | | | | spotlights in the corners. No luck. Perhaps the |
| So, honestly I do not know what to think of this | | | | problems relating to older models. Maybe it's a |
| TV. When showing images that are dark (or a | | | | firmware fix. There is no doubt that Samsung is |
| sports game or scenes of daylight), is portrayed | | | | having problems of QC problems with customer |
| is fantastic. Clear, rich and beautiful. But if your | | | | service. If I were living in the spotlight or the |
| dim light at night and watch a movie that has | | | | random selection of origin or who have |
| many dark scenes in it, the backlight problem is | | | | experienced other defective characteristics, would |
| very evident. If the customer service rep is right, | | | | be just as shocked as they should be. But this |
| and the problem goes away by itself in one or | | | | unit is beautiful and I'm lucky ... until now. |
| two weeks I'll be delighted. If the problem does | | | | As for those complaining about the speakers, I |
| not go away I'm gonna be a camper depressed. | | | | agree. No, we compare systems with 5.1 or 7.1, |
| I'll try to update as back as things turn out. | | | | but are more than enough to 'basics'. I plan to buy |
| UN55B7000 Samsung - Complaints So Far, the | | | | a home theater. |
| Picture Is Amazing | | | | I got the additional warranty from Sears based |
| Only one harvest from Sears this afternoon. Paid | | | | on the comments of other posters. I'm going to |
| $ 2,600 with a 10% discount card at Sears. | | | | watch lots of TV for the next 30 days, as the |
| Replaced a 62 "Toshiba DLP. Compared to 8500 | | | | box is still in the garage. If I experience problems, |
| and did not see the value of spending another $ | | | | QC, is going back. |
| 1K. XBR9 also compared to Sony and Samsung | | | | Overall, I highly recommend. Good luck to those |
| has done for me. | | | | with problems. |