| Autodialing is the process of automatically dialing | | | | variables which can be replaced with specific |
| (hence the term) a list of phone numbers using a | | | | values to create a personalized message. For |
| device called an autodialer. The autodialer calls | | | | example, the autodialer can replace a name |
| through a list of phone numbers one by one, | | | | variable with the name of the person being called |
| allowing for much quicker dialing than human | | | | on a specific call. |
| fingers alone. An autodialer can be a standalone | | | | In addition, a smart autodialer can many more |
| electronic device, but these days many autodialers | | | | capabilities, including automatic redial for a busy |
| are actually computers running special software. | | | | signal, scheduling and automatic rescheduling |
| One type of autodialer is what is known as a | | | | capabilities, and the ability to check the federal Do |
| smart autodialer. As the name implies, these | | | | Not Call Registry before placing a call. Real time |
| devices are more sophisticated than traditional | | | | records of each call are stored in a simple |
| autodialers, in that a smart autodialer can interact | | | | spreadsheet noting the name and number of each |
| with the person or device on the other end of | | | | party called, whether the call has been confirmed |
| the phone. When a smart autodialer places a call | | | | by the target party, and the status of each call. |
| which is answered, it first detects whether it has | | | | This makes it simple to keep track of which calls |
| connected with a human being or another | | | | have been successfully completed, which need to |
| machine. If it is the latter, it can leave a | | | | be rescheduled, and so on. |
| personalized message to encourage the person to | | | | Traditional autodialers require expensive equipment |
| return the call. A smart autodialer can detect | | | | to operate. This is no longer true, largely because |
| keypad tones, so it is able to give a list of options | | | | PCs are getting more powerful and many of the |
| to a person on the other end of the phone call. | | | | hardware features are implemented in software. |
| This allows the recipient to confirm the call or | | | | One commercially available smart autodialer is the |
| press a key to speak to a person live. A smart | | | | Broadcast by Phone Autodialer by Voicent. It |
| autodialer can also be programmed to | | | | requires only the autodialer software, a voice |
| automatically perform this transfer without the | | | | modem, and your computer. |
| recipient pressing a key. | | | | Autodialers revolutionized the telemarketing field. |
| Many of the features of a smart autodialer are | | | | With the addition of smart technology to these |
| made possible by a text-to-speech engine. This is | | | | devices, the field was revolutionized again. |
| what enables it to leave voice messages or "talk" | | | | Autodialers can enhance your business by |
| to a human respondent. The device can be | | | | eliminating cold calling and improving your bottom |
| programmed with a message template, containing | | | | line. |